We have data on 28 companies that use Copiny. The companies using Copiny are most often found in Russian Federation and in the Telecommunications industry. Copiny is most often used by companies with 1-10 employees and 10M-50M dollars in revenue. Our data for Copiny usage goes back as far as 6 years and 10 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Copiny has a market share of about 0.1%. Other major and competing products in this category include:
Copiny is a platform for creating personalized customer communities for Large and Medium-sized companies.
Looking at Copiny customers by industry, we find that Telecommunications (12%), Information Technology and Services (12%), Computer Software (12%), Financial Services (5%), Electrical/Electronic Manufacturing (5%) and Real Estate (5%) are the largest segments.
62% of Copiny customers are in Russian Federation, 8% are in Ukraine, 8% are in Sri Lanka and 8% are in Brazil.
Of all the customers that are using Copiny, a majority (66%) are small (<50 employees), 0% are large (>1000 employees) and 20% are medium-sized.
Of all the customers that are using Copiny, a majority (76%) are small (<$50M), 0% are large (>$1000M) and 9% are medium-sized.