We have data on 27 companies that use Jitbit Helpdesk. The companies using Jitbit Helpdesk are most often found in United States and in the Information Technology and Services industry. Jitbit Helpdesk is most often used by companies with 200-500 employees and 100M-200M dollars in revenue. Our data for Jitbit Helpdesk usage goes back as far as 6 years and 8 months.
Company | Verizon Communications Inc. |
Website | verizon.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | American Heritage Credit Union |
Website | americanheritagecu.org |
Country | United States |
Revenue | 50M-100M |
Company Size | 500-1000 |
Company | Clover Imaging |
Website | cloverimaging.com |
Country | United States |
Revenue | >1000M |
Company Size | 500-1000 |
Company | International Trade Centre |
Website | intracen.org |
Country | Switzerland |
Revenue | 100M-200M |
Company Size | 1000-5000 |
Company | Aspire Health |
Website | aspirehealthcare.com |
Country | United States |
Revenue | 100M-200M |
Company Size | 200-500 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Verizon Communications Inc. | verizon.com | United States | >1000M | >10000 |
American Heritage Credit Union | americanheritagecu.org | United States | 50M-100M | 500-1000 |
Clover Imaging | cloverimaging.com | United States | >1000M | 500-1000 |
International Trade Centre | intracen.org | Switzerland | 100M-200M | 1000-5000 |
Aspire Health | aspirehealthcare.com | United States | 100M-200M | 200-500 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jitbit Helpdesk has a market share of about 0.1%. Other major and competing products in this category include:
Jitbit Helpdesk includes an integrated discussion forum for every ticket, where customers and technicians post updates and interact with each other. The updates can be posted via email or the web-app.
Looking at Jitbit Helpdesk customers by industry, we find that Information Technology and Services (8%) is the largest segment.
71% of Jitbit Helpdesk customers are in United States.
Of all the customers that are using Jitbit Helpdesk, a majority (53%) are medium-sized, 20% are large ( >1000 employees) and 5 are small (<50 employees).
Of all the customers that are using Jitbit Helpdesk, 23% are small (<$50M), 35% are medium-sized and 23% are large (>$1000M).