We have data on 1,041 companies that use Kustomer. The companies using Kustomer are most often found in United States and in the Internet industry. Kustomer is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Kustomer usage goes back as far as 4 years and 4 months.
Company | Blackfriars Insurance Brokers Ltd |
Website | blackfriarsgroup.com |
Country | United Kingdom |
Revenue | >1000M |
Company Size | >10000 |
Company | Cisco Systems, Inc. |
Website | cisco.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Upwork |
Website | upwork.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 500-1000 |
Company | TEKsystems |
Website | teksystems.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | >10000 |
Company | Starbucks Corporation |
Website | starbucks.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Blackfriars Insurance Brokers Ltd | blackfriarsgroup.com | United Kingdom | >1000M | >10000 |
Cisco Systems, Inc. | cisco.com | United States | >1000M | >10000 |
Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
TEKsystems | teksystems.com | United States | 200M-1000M | >10000 |
Starbucks Corporation | starbucks.com | United States | >1000M | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Kustomer has a market share of about 0.1%. Other major and competing products in this category include:
Kustomer is an Omni-channel customer service CRM platform for Customer Support centers and businesses that provides real-time actionable views of customers, facilitates continuous omnichannel conversations and uses Artificial intelligence to automate repetitive tasks and surface knowledge.
Looking at Kustomer customers by industry, we find that Internet (9%), Apparel & Fashion (8%), Retail (7%), Manufacturing (6%) and Health, Wellness and Fitness (5%) are the largest segments.
63% of Kustomer customers are in United States.
Of all the customers that are using Kustomer, 38% are small (<50 employees), 48% are medium-sized and 13% are large (>1000 employees).
Of all the customers that are using Kustomer, a majority (66%) are small (<$50M), 10% are large (>$1000M) and 18% are medium-sized.