We have data on 181 companies that use VICIdial. The companies using VICIdial are most often found in United States and in the Information Technology and Services industry. VICIdial is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for VICIdial usage goes back as far as 4 years and 1 months.
Company | Walmart Inc |
Website | walmart.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Upwork |
Website | upwork.com |
Country | United States |
Revenue | 200M-1000M |
Company Size | 500-1000 |
Company | Tata Consultancy Services Ltd |
Website | tcs.com |
Country | India |
Revenue | >1000M |
Company Size | >10000 |
Company | Accenture PLC |
Website | accenture.com |
Country | Ireland |
Revenue | >1000M |
Company Size | >10000 |
Company | AireSpring |
Website | airespring.com |
Country | United States |
Revenue | 100M-200M |
Company Size | 200-500 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Walmart Inc | walmart.com | United States | >1000M | >10000 |
Upwork | upwork.com | United States | 200M-1000M | 500-1000 |
Tata Consultancy Services Ltd | tcs.com | India | >1000M | >10000 |
Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
AireSpring | airespring.com | United States | 100M-200M | 200-500 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, VICIdial has a market share of about 0.2%. Other major and competing products in this category include:
VICIdial is an open-source Enterprise-level contact center solution that allows agents to handle inbound and outbound phone calls as well as inbound email and customer website chat all together in the same web-based agent interface.
Looking at VICIdial customers by industry, we find that Information Technology and Services (21%), Telecommunications (11%), Financial Services (10%), Marketing and Advertising (8%) and Computer Software (7%) are the largest segments.
43% of VICIdial customers are in United States and 10% are in India.
Of all the customers that are using VICIdial, 31% are small (<50 employees), 44% are medium-sized and 21% are large (>1000 employees).
Of all the customers that are using VICIdial, 49% are small (<$50M), 19% are medium-sized and 23% are large (>$1000M).